Carnival Covid-19 Guest Protocols

Aug 25, 2022

Carnival booking requirements for vaccinated cruises.

HAVE FUN. BE SAFE. COVID-19 GUEST PROTOCOLS (UPDATED August24, 2022)


Our dedication to the health and safety of our guests, crew, and the communities we visit is reflected in our Have Fun. Be Safe. protocols and procedures, which were developed in consultation with our medical experts and have proven very effective during our restart and adaptable to the evolving public health situation.


Until further notice, we will continue to operate vaccinated cruises with our enhanced protocols. All our operations will follow these guidelines so we can maintain the confidence of the destinations we visit and deliver on our itineraries and guest experience. As the COVID-19 situation evolves, we will adjust our protocols based on the advice of our medical and public health advisors.


Below are the measures currently planned for our vaccinated cruises:

PRE-BOARDING INFORMATION: 


In order to manage our vaccinated sailings, it is very important for all guests to complete their pre-cruise vaccine attestation. Guests are asked to update their profile on Carnival.com with their current contact information as we will be communicating through a series of emails. Please read all our correspondence and complete all requests for pre-boarding information on a timely basis.

VACCINATION & TESTING STANDARDS (UPDATED 08/24/22)


FULLY VACCINATED GUESTS

VACCINATION REQUIREMENTS

Vaccinated cruises are available for guests who have received their final dose of an approved COVID-19 vaccine at least 14 days prior to the sailing day (not counting embarkation day) and have proof of vaccination.


While the CDC has strongly recommended that individuals obtain a COVID-19 booster vaccination, when eligible, for the purposes of Carnival's protocols, the definition of “fully vaccinated” does not generally include reference to a booster except when explicitly stated. Boosters may be required for specific voyages based on duration or destination requirements.


TESTING REQUIREMENTS

CRUISES 5 DAYS OR LESS

Except for sailings visiting Bermuda (see below), there will be no pre-cruise testing for fully vaccinated guests booked on cruises with itineraries of 5 days or less.


CRUISES 6 DAYS OR MORE

On cruises 6 days or longer (not including Bermuda and Canada), testing requirements remain in place for guests age 2 and older. Guests may take their test (PCR or antigen) starting 3 days before departure (for example, if the sailing is on Saturday, the test may be taken as early Wednesday).


SPECIFIC DESTINATION TESTING REQUIREMENTS

Bermuda: Vaccinated guests age 2 and older have to present a PCR test taken 4 days before sailing or an antigen test within 2 days.


Canada: All guests age 5 and older have to present a PCR test taken within 3 days before sailing or an antigen test within 2 days before sailing.


UNVACCINATED GUESTS – VACCINE EXEMPTIONS (UPDATED 08/24/22)

Vaccine exemptions are limited to a small number of guests (age five and above) and are capacity-controlled based on the total number of vaccinated guests projected to be on board. Children under five are not required to apply for a vaccine exemption. However, they must still follow testing and destination requirements.


Requests are not guaranteed and will be processed after the booking is paid in full, in sailing date order, and once we have finalized the estimated vaccinated guest count.


  • Vaccine exemptions for cruises to the Caribbean will be limited to a very small number of children ages 5-11, and teens and adults with a medical condition preventing their vaccination. Our sailings from Florida, Texas, Louisiana, Maryland, South Carolina, Alabama, New York and Virginia will operate under these criteria with the assumption that current restrictions imposed by destinations will remain in place.
  • Vaccine exemptions for ships departing from California (not calling on Canada) will be accommodated for children ages 5-11 and as required by U.S. federal law (in accommodation of medical reasons and sincerely held religious beliefs).
  • Vaccine exemptions for sailings to Canada will be accommodated for children 5-11 and for medical reasons, in accordance with destination requirements. If you received a vaccine exemption due to medical reasons, a form completed by you and your medical provider stating you cannot be vaccinated for medical reasons must be presented at check-in. The form can be found here. You must keep the original with you during the cruise and submit a copy to Carnival at check-in. Unfortunately, due to Canadian requirements, you will be unable to sail if this form is not completely filled out by your medical provider and presented at embarkation.
  • Vaccine exemptions for cruises to Europe will be accommodated for children ages 5-11 traveling with fully vaccinated parents/guardians, in accordance with destination government requirements.

If you are an unvaccinated guest, your reservation is not considered confirmed unless you receive an approved exemption. Exemptions are typically approved starting 90 days prior to sailing, in the order in which they were received. If we are unable to approve your request, you will be eligible for a full refund. Unfortunately, we cannot assist with expenses related to a denied exemption request, and guests assume all risks related to non-refundable travel costs, (i.e., air fare, hotel, etc.). Guests whose exemptions are approved will be required to review and agree to all the restrictions and protocols prior to boarding the ship.


The number of exemptions we are able to grant is far fewer than the requests we receive. While the decision to vaccinate yourself or your children is obviously a personal one, if you want to guarantee your ability to sail together, we encourage you to consider your vaccination options.


TESTING REQUIREMENTS

Except for cruises to Bermuda, Canada and Spain, unvaccinated guests age 2 and older must present the negative results of a PCR or antigen COVID test taken up to 3 days before embarkation. (For example, if the sailing is on Saturday, the test may be taken any time from Wednesday.) In-terminal testing for unvaccinated guests on the day of departure is not required.


SPECIFIC DESTINATION TESTING REQUIREMENTS

Bermuda: Unvaccinated guests may take a PCR or antigen test within 2 days before sailing and may be subject to additional testing on board which will be provided on a complimentary basis.


Canada: Guests age 5 and older have to present a PCR test taken within 3 days before sailing or an antigen test within 2 days. Additionally, unvaccinated guests will be given a complimentary test on board, within 24 hours of arrival to port, to comply with destination requirements.


Spain: Unvaccinated guests 12 years and older have to present a PCR test taken within 3 days before sailing or an antigen test within 2 days. Unvaccinated children 5-11 years must present a PCR/antigen test taken within 3 days.


Guests who arrive at embarkation without the required pre-cruise test will be subject to a charge for in-terminal testing.


Please refer to our COVID-19 FAQs for complete information on testing requirements and resources.


GOING ASHORE

Certain destinations have imposed restrictions for unvaccinated guests, and we cannot guarantee that more will not be added.


  • Bonaire and Tortola – age 12 and older will have to remain on board
  • Cartagena (Colombia) and Grand Turk – age 18 and older will have to remain on board

If after reviewing the protocols and requirements for unvaccinated guests and vaccine exemptions, you meet the criteria and wish to request an exemption, please submit an application.


TRAVEL INSURANCE - FLORIDA, TEXAS, SOUTH CAROLINA & VIRGINIA BASED SHIPS & SHIPS VISITING BERMUDA*

Unvaccinated guests must show proof of travel insurance coverage at time of check-in. This requirement is currently being waived for children under 12.


Bermudian authorities require unvaccinated guests to present proof of travel insurance, except children under 12 years of age traveling with fully vaccinated parents. Please take note of the following policy requirements:


  • The insurance policy must name the unvaccinated guest as the policy holder or beneficiary and may be purchased from a travel insurance company of the guest's choosing or through Carnival Vacation Protection (available for purchase until 14 days prior to sailing), which includes the required coverage.
  • Unvaccinated guests without the required proof of insurance will not be permitted to sail and no refund will be provided.

* Based on requirements of certain destinations. Some destination ports to which we sail are operated by Carnival affiliated entities under government concessions or licenses.


DOCUMENT OF RECOVERY**

Guests who have recovered from COVID-19 within 3 months of their sailing date do not need the required pre-cruise test if they are at least 10 days past their positive test result date, have no symptoms and produce document of recovery from COVID-19. A Document of Recovery is accepted from both fully vaccinated and unvaccinated guests (with a Carnival-approved exemption) and consists of a paper or electronic copy of the positive viral test result from a certified laboratory (dated no more than 90 days prior to the sailing date).


** Not applicable for sailings to Bermuda

ENHANCED HEALTH SCREENINGS


All guests will be asked to complete an online health questionnaire within 72 hours prior to sailing and undergo enhanced pre-embarkation health screenings, which will include confirmation of their health screening responses, validation of their vaccination documents and COVID-19 testing (if deemed necessary).


We will refer anyone with signs and symptoms of COVID-19, or who are identified at-risk, for additional medical screening before allowing them to board. Guests will be seen by our medical staff and boarding will be approved at their discretion. Secondary screenings (and health checks throughout the cruise) will be performed when necessary.


Any guest who tests positive at embarkation, and their traveling companions in the same stateroom, along with other close contacts, will not be able to cruise and will be provided a future cruise credit. (A close contact is any individual who has been within 6 feet of an infected/symptomatic person for a cumulative total of 15 minutes or more over a 24-hour period within 10 days prior to sailing.) If guests traveled by air to join their cruise, they and their close contacts may be required to quarantine before traveling home.


Quarantine


We have implemented a comprehensive set of protocols with the best interests of the health and safety of our guests, crew, and the destinations we serve as our number one priority. Even with our stringent, multi-layered protocols in place, there may be positive COVID-19 cases during your cruise. Our ships' medical centers have capabilities for diagnosis and testing and are equipped for contact tracing. Our crew is fully vaccinated, receives boosters when eligible and wears masks indoors at all times. Given our protocols, positive cases are far below what communities are experiencing shoreside. However, it is important that you are aware of the following information:


  • In the event guests are in close contact with or exposed to any guest or crew member who tests positive for COVID-19, or display any symptoms for a COVID-like illness during the cruise, they and their close contacts will be required to undergo additional testing and may be required to quarantine in their stateroom until our medical team determines it is safe for them to resume their cruise activities. Guests who are quarantined on board will receive a pro-rated future cruise credit equal to the number of days in quarantine.
  • For guests who must quarantine locally, Carnival will help make quarantine arrangements; however, all related expenses will be the guests' responsibility.

Given the current global travel and health environment, all guests are strongly encouraged to purchase travel insurance prior to departure to protect against unexpected quarantine expenses.

MASKS & PHYSICAL DISTANCING


We highly recommend guests wear face masks while indoors, except when eating or drinking or in their own staterooms, and when in large congregate events outdoors where physical distancing cannot be maintained. Masks are highly recommended during the entire embarkation and debarkation process (except where required by local authorities) and while on public transportation in a U.S. port. Masks are required in the medical center.


As advised by health experts, guests are recommended to use higher-grade masks indoors (such as surgical or KN95) that have two or more layers, completely cover the nose and mouth, fit snugly against the sides of the face and have a nose wire.


Guests are not required to maintain physical distance on board the ship.

YOUTH PROGRAMS


Carnival Youth Programs are open for children and teens ages 6 months to 17 years. All youth must be registered to participate; registration should be completed pre-cruise. During some cruises, capacity may be limited. Once on board, activity schedules for Camp Ocean™ (ages 2-11), Circle “C”® (ages 12-14), and Club 02® (ages 15-17) are available via the HUB App. Drop off times for children under 2 can also be viewed in the HUB App (fees apply).

CASINO


We appreciate our guests' support of the following protocols which have been implemented with everyone's best interests in mind.

  • There is no smoking in the casino unless you are seated and playing.
  • Seats at gaming tables and slots are reserved for players only.
  • The casino bar is open but is a no-smoking area.
  • Smoking is not permitted in the casino when closed.
  • Smoking is not allowed anywhere on board during refueling.

DESTINATION REQUIREMENTS


It will be necessary to follow the health protocols for every port we visit, which are under the control of local authorities and subject to change without prior notice. All guests, regardless of vaccination status, must come prepared to follow local guidance pertaining to mask wearing, physical distancing, testing/health screenings, etc. Since destination health protocols continue to evolve, the most up-to-date information will be provided in a stateroom advisory.


Travel Authorizations


The following destinations require the completion of a Travel Authorization in advance of boarding the ship. The QR coded provided at the end of the process must be presented at time of check-in. Guests may be denied boarding if the QR is not presented.


  • Bermuda - register on Bermuda's health portal and apply for a Travel Authorization here Indicates external site which may or may not meet accessibility guidelines. Opens in a new window.. A US$40, per person, fee applies for guests age 2 years and older. To complete the process, guests must submit proof of citizenship, picture ID, proof of vaccination, and insurance, as required.
  • Canada - access ArriveCAN application here

Travel Insurance


Travel insurance is required for the following destination, as noted below:


  • Bermuda – unvaccinated guests need to present proof of travel insurance, except children under 12 years of age traveling with fully vaccinated parents.

Itinerary Adjustments


Should it be necessary to cancel any or multiple ports, we will do our best to find alternative destinations. However, if we are unsuccessful in doing so, there will be no compensation for missed ports, beyond a refund of any pre-purchased Carnival shore excursions.

HEALTHY ONBOARD ENVIRONMENT


Please help us maintain a healthy onboard environment by using the hand-washing sinks and hand sanitizer dispensers at venue entrances and in high-traffic areas throughout the ship. We will also need guests to follow our guidance about the ways to stay healthy on board and when ashore, through daily programming, entertainment systems, announcements, in-stateroom literature, and the Carnival HUB App.

ONLINE CHECK-IN & VERIFLY


All guests will need to complete Online Check-In and select an Arrival Appointment. Online Check-In is available for Suite, Platinum and Diamond guests at 16 days prior to sailing; general access begins at 14 days prior to sailing. It is important that guests arrive on a timely basis as early arrivals cannot be accommodated and will be asked to return at their assigned time.


Vaccinated guests are strongly encouraged to download VeriFLY , a secure, free digital health application that allows them to easily submit required pre-embarkation information, like their vaccine attestation, vaccine card, negative COVID test results (if required), and their health assessment. Completing these tasks before check-in will make embarkation a faster and more seamless experience. Download VeriFLY now from the App Store or Google Play, create your account and get started!

Covid-19 Guest Protocols - taken from Carnival - Read More Here.

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